Shipping & Returns Jewellery

Shipping within the Netherlands: 

We do our utmost best to dispatch your order as soon as possible. Within 1-2 business days after your order conformation we hand over the package to Post.nl.

Pick up:

It is possible to pick up your order at our shop in Noordwijk.

LAVI
Hoofdstraat 59
2202 EV Noordwijk
 

Free shipping within the Netherlands: 

The orders above €50,00,- will be shipped for free. This only counts for shipments within The Netherlands. 

For orders under €50,00 applies: 

If you opt for the mailbox option, your order will be sent as a letter shipment and you will be charged €1,00. We will send your order in a padded envelope. The mailbox option is at your own risk. LAVI does not have any effect on delays, loss, damages or incorrect sorting / delivery of the postal item and cannot be held responsible. 

You pay for a package €3,95 shipping charges. We ship these packages with a track and trace code. You can follow your shipment via the Track & Trace.


Shipping outside The Netherlands: Euro Zone: 
Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, Monaco, Sweden and United Kingdom.

If you opt for the mailbox option, your order will be sent as a letter shipment and you will be charged €1,95. Above €50,00 free of charge. We will send your order in a padded envelope. The mailbox option is at your own risk. LAVI does not have any effect on delays, loss, damages or incorrect sorting / delivery of the postal item and cannot be held responsible. 

You pay for a package €9,95 shipping charges. Above €150,00 fre of charge. We ship these packages with a track and trace code. You can follow your shipment via the Track & Trace.

Worldwide: 

 You pay for a package €22,00 shipping charges. Above €250,00 free of charge. We ship these packages with a track and trace code. You can follow your shipment via the Track & Trace.



In brief:

Netherlands:
Standard: €1,00 (> €50,00 free of charge)
Track & Trace: €3,95 (> €75,00 free of charge)

Euro Zone: Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, Monaco, Sweden and United Kingdom.
Standard: €1,95 (> €50,00 free of charge)
Track and trace: €9,95 (> €150,00 free of charge)

Worldwide:
Track & trace: €22,00 (> €250,00 free of charge)

 

Exchange Orders

Do you wish to exchange your purchase for any other item of LAVI Collection? That's not a problem! Send an e-mail with your details to info@lavicollection.com. Please indicate the order number in question and the item you desire. When LAVI has received your parcel, we will dispatch your new order free of charge within The Netherlands.

Return Orders

If the item is not quite what you had in mind? You can return it within 14 days after purchase. Send an email with your data, order number and reason for returning your order to: info@lavicollection.com

All of our products are provided of a seal. It is possible to try out our products without removing or destroying this seal. Products with a broken or removed seal cannot be returned and will not be refunded, keep this in mind while trying the products. 


All costs for return shipments are for the customer. We advise to make use of registered mail for this. After receiving back the products in original state and with the seal still on it we will refund the money within 14 days.

The return address is:

LAVI
Hofcampweg 186
2241 kk  WASSENAAR
The Netherlands 

Sale items:

SALE items are not refundable.